TOMORROW - OURS IF WE WANT IT PAN PACIFIC HOTEL - SATURDAY APRIL 23RD 1994 FINAL DRAFT This evening we are privileged to have as our guest speaker a man with international experience in many areas of many aspects of litigation support technology, especially the technological advances of shorthand reporting and its future directions. While his name may not be well known to you, I can guarantee that the results of his work are being used in your workplace everyday. He has just returned to Australia after several years working in the United States for Joe Karlovitz, acknowledged as the father of advances in the computerisation of shorthand reporting. I am sure you are going to hear some incredible things tonight, so please welcome Mr David Scott. Good evening, Ladies & Gentlemen. Thank you for inviting me here tonight to address the 1994 International Conference of the Australian Shorthand Reporters Association and the Short Hand Reporters Association of Australia. You'd have to agree that it's a somewhat lengthy title for a shorthand conference. Before I get started, I am curious...Is this session being captioned? No? I am surprised that you aren't taking the opportunity to provide demonstrations of some of the products that are available and being discussed at this forum. But be that as it may, I hope you all take the opportunity to engage in a serious investigation of some of the new products and ideas being presented this weekend. Shorthand reporting has seen some incredible advances in recent years as computing power increases and prices drop. We often take all this for granted, especially if someone else is footing the bill for the latest equipment. So, I want to begin by posing a question that we are often reluctant to ask. Where to from here? This should be the fundamental question asked by shorthand reporters and others in our industry. We should be asking it of ourselves, our colleagues, our superiors and our staff. Where to from here? You see, while most of us know where we have been and a few of us know where we are right now, none of that is important if we have no vision of the future for our industry. It has been said that your past always catches up with you, however, when dealing with technology, the real fear should be that your past lingers with you, or more to the point, you linger in your history. I want to look at how you and I can avoid becoming future residents of a technological Jurassic Park. How we can avoid becoming dinosaurs in our industry, objects of curiosity and the source of amusement behind our backs. Where to from here? But before we look at the future, it is important to look at our origins, the path to our present situation. Just as any industry must use previous experience to climb higher on the evolutionary ladder, so, we must take, what can be a painful look at our past. By looking at the past, we can move to the present and hence extrapolate to the future. You may be wondering how I came by this absolutely riveting direction of thinking. Well, as ..........said, for the past two and a half years I have been holed up in historic Pittsburgh, Pennsylvania in the United States of America, trying to gaze into the crystal ball of Shorthand reporting technology. Tucked away in Pittsburgh on the campus of the beautiful University of International Sciences is a veritable citadel of knowledge run by Joe Karlovitz. No doubt most of you will know of Uncle Joey (as we called him). He was the first person to use CAT and real time in the Supreme Court of the United States and provided captioning services for Presidential debates, the NBC today show, the Gulf War, The Clarence Thomas hearings and the CBS This Morning show. All this experience, including over 30 years as a reporter has led him to be regarded as a pioneer in the use of computers in complex situations and trials. Being an on old sentimentalist, Joe still enjoys starting each day working on his original IBM XT with twin 360k floppy drives and a monochrome screen. Although he usually lasts about two minutes before tearing out a little more of his hair and jumping over to his state of the art '486 notebook. But that's the kind of guy Joe Karlovitz is. He is constantly looking at his past to look into the future, thus staying on the leading edge of technological breakthroughs that are relevant to the industry. In creating an international team to work with him, Uncle Joey selected five of people from within the industry, each from a different country. I was representing Australia, there were also people from Britain, Nigeria, China and Peru. As you can imagine, language could have been a problem, except that we had that common language, a thirst for knowledge. The question Joe Karlovitz posed for us was exactly the same one I put to you. Where to from here? Like many of the fundamental questions in life, this one led, rather than to an answer, to even more complex and demanding questions. One question that kept coming up for the team was "Why bother?". As you can imagine, it was not what Uncle Joey had in mind and from that point his paternal attitude hardened somewhat and we had to call him Mr Karlovitz, of Mr K. for short. But we did, in fact, make some remarkable discoveries and predictions about the future, many of which are already being seen to be accurate. My plan tonight is to outline some of these innovations and give you some insight into the future of technology in relation to shorthand reporting. I must preface this whole discussion by telling you that I am going to assume that all of you have sufficient understanding of the basic concepts of computing so that I don't have to start right at the very beginning. I am not going to cover basic issues such as which is the best method for inputting proceedings, how to ensure consistently high levels of accuracy or how to get past the guard in Leisure Suit Larry. If anyone asks me "where to from here", the answer I always give is "Multimedia". Since this is not such a basic issue, I will give some, information to those unfamiliar with it. Multimedia is, as the name implies, essentially the combining of various forms of media so that information can be stored and then retrieved with all relevant items directly related. For example, I referred earlier to Jurassic Park. I am sure most of you know the basic idea, that of a theme park based on dinosaurs cloned from prehistoric DNA. If I was the person setting up a real Jurassic Park, I would use multimedia in the information area to pass on either essential or informative facts to people. If a person was interested in knowing more about a Tyrannosaurus Rex, by simply touching the appropriate section of the screen, the data that is in the system would be called to memory and the appropriate parts displayed. In this case, it might be a picture of the animal, some narrative dialogue, and a recording of its mating call. Then, by touching various other areas on the screen more detailed and related information could be retrieved about the animals' diet, climactic conditions and most importantly, how to behave if a T-Rex is looking at you when it makes its mating call. All this information would ideally be stored within the unit itself or on a very fast live link to a cental data storage server. I am sure you are already having an idea of how this can be incorporated into real-time. Until recently, the problems associated with multimedia have ensured that it has had a slow acceptance. Initially, speed was a major factor. Early examples of multimedia made dinosaurs look like really modern creatures. It would seem to take forever to retrieve the information and even then the ideal situation was if you were viewing something no more complicated than a still picture with some written text. The effect of any attempts at animation, real-time viewing, or instantaneous translation into another language would be slow and jerky as the next piece of data was retrieved and processed in turn by the comparatively slow processors of recent times. It all worked really well on a fast mainframe, but the effects when using multimedia on a node of a network was frustrating and not one encouraging approval. But there is a solution on the horizon that will rectify a problem where most of our offices look something like this: A computer on or under our desk, linked by cables to the network. Somewhere there will be a laser printer, a modem, a CD-ROM drive and a mouse. If you are already into multimedia, you will have a sound card and some speakers to amplify the digitised sounds. You can't forget the fax or the answering machine, and of course, there is the charger for the mobile phone also taking up some space. As you can imagine, it is starting to get a little difficult to fit a steno machine into the room with all this electronic gadgetry in it as well. To take the analogy a bit further, this is what the internals of computers have been like until recently. You needed the CPU over here, the drive card over there, some extra memory for the video packed in, don't forget the genlock card and the LAN CARD, of course there is also the interface to allow you to plug in your writing device, no matter which one you use. The box was getting bigger and bigger or more and more crowded and inevitably hotter and hotter. Now imagine your office with all that electronic gadgetry incorporated into one electronic unit that was smaller than any of the individual components. This is basically what has happened and continues to happen with computer chips. Engineers have been making components smaller and smaller and packing them tighter and tighter so that in the new generation of Intel chips that Mr Karlovitz was advising on, the 80586, known as the Pentium, due out later this year can easily be described as a complete multimedia computer on a chip. All that will be needed is the electronics to connect with the outside world, such as a writing device that is CAT compatible, a video, a mouse, keyboard, storage device and speakers and away it goes. In fact, I am reminded of the joke about the computer miniaturisation company that was so successful, they moved to smaller premises. It may have been a joke once, but who can tell any more? Speaking of miniaturisation, did you see recently that there is now a mobile phone available in the United States that will actually fit on your wrist like a watch. Who knows where it will all end! Actually, I must tell you a story ging around the courtrooms of Pennsylvania. It seems a lawyer was indulging in a little, shall we call it, "horizontal folk dancing" at his client's house one afternoon. They heard her husband's car pull unexpectedly into the driveway. Since they were both naked it would have looked a bit silly to act as though they were discussing a case, especially divorce. So, just like in the movies, he grabbed his clothes and beat a rapid retreat into the cupboard. It seemed as though he was going to get away with it, until, you guessed it, his mobile phone started ringing. A lawyer to the end, when the door was flung open, he said, "It's for you". It didn't work. I'm sorry, I digress. Where is all this multimedia going to lead in relation to shorthand reporting? The next buzz word you will be using, the next piece of jargon to start slipping into your conversations as though you know what it means, and I don't mind if you write it down, is "imagising". No doubt some of you are already using this word in an attempt to appear intelligent and bamboozle others, because we all know how important it is to constantly remain in touch with the latest jargon so that we appear to know what is happening at the leading edge. Imagising can loosely be described as converting human communications from the physical world to the magnetic bit. Whether this information is a spoken, written or whatever, it can be safely and permanently stored and retrieved in real time as often as is necessary using this method. Imagine, if you will, how useful it will be to have digital storage of courtroom proceedings, hand-written letters, interviews, memos, photos of evidence, extracts from previous judgements, all available on request and able to be integrated smoothly into the current transcript. Of course, retrieving the information is not as easy as just pushing a button. It takes considerable training for an operator to be able to manipulate a data base effectively and thus draw out the appropriate data without missing any currently developing crucial information and at the same time, keeping the search narrow enough so that the data retrieved is instantly useful and not bloated by misleading and irrelevant facts. By using a variegated and analytical methodology in actualising an enhanced logic-based intelligence retrieval procedure, based on inherently fundamental and precise parameters relating to the overall context underlying the predisposition of conversely occurring paradigms. Verbal resolution statistics offer consistent encouragement thwarting unsuspected technical embargoes concomitant with underlying algorithms presented ostensibly as factual elements of the construction of the search parameters. In other words, if all else fails, read the instructions. But before the data even exists, it must be created by entering the proceedings or in some way inputting the documents. In this era of real-time, total access and the American Disabilities Act all interlinked with the latest advances in audio inputting, it is becoming more and more possible to automate the input process as long as the material has been suitably prepared prior to the encoding sequence. Allow me to elaborate on some of the latest technologies that are emerging from laboratories such as Bell, IBM, and Xerox. Since Xerox came up with the concept of a simple user interface as seen on the Apple Macintosh, designers of other operating systems such as DOS, Unix or Xenix have tried their hardest to completely confuse the average user by making their systems more and more complex and as far removed from natural English as possible. To complicate matters more, try to take a transcript from one operating system and copy it to a computer using another and you are guaranteed to have a nervous breakdown quicker than you can say "The 1994 International Conference of the Australian Shorthand Reporters Association and the Short Hand Reporters Association of Australia." But now I am delighted to report on a new product that will no doubt revolutionise the method in which transcripts are written. In an incredible breakthrough, a senior research psychologist at the University of International Sciences has succeeded in mapping key areas of our thought processes and then developing a method of converting the impulses into electrical energy that can be interpreted by an innovative parallel processing writing device control unit and used to input data. In short, this device can read your thoughts and then convert them into a form a computer can understand. That's right, you just think what you want to the computer to do or write and it will be done automatically. Now I must emphasise that the process is still in its infancy and most likely won't be available commercially for two or three years, but I have seen it work. I have actually operated it and it is the new wave of computing that will take computer technology beyond virtual reality. I was hoping to be able to demonstrate the system this evening, however the equipment was deemed so sensitive in the security sense, that I was prevented from taking a unit out of the United States until it has been declassified by the Pentagon, but I can talk about it. Obviously, there are going to be some initial drawbacks to anything that probes so deeply into the human psyche and it is this area that is being researched at the moment. What we discovered is that if you are going to be allowing the electronics to interpret your thoughts, you are also going to have to be cautious of what you are thinking about. Since the system involves your mind being read by a machine, it is vital that your thoughts be clear, focussed and most importantly, above the waist. One needs to be in complete control of one's mind for this to work and if you buy the system, the training will include a complete brainwashing session. This course, designed and run by members of the KGB is guaranteed to focus your mind in one direction and keep it there. The down side is, you have to enjoy wearing the colour red and have an urge to stand in long lines for bread. I can also guarantee that none will be there to transcribe your screams. However, despite not having the hardware at my disposal, I can give a demonstration of how malleable the human mind is and how it can work. I plan to show you just how one individual can control the minds of many in a simple exercise that will have you thinking more deeply about the possibilities of mental manipulation. First I must get my own mind under control....Ohhhhhhmmmmmm OK, I am now in a deep trance. I am completely focussed on my task, and I am ready to begin the test. I ask you all to relax and open your minds to me. For this to work I need your cooperation and your silence. Please do not discuss this with your neighbour. I want you all to think of a number from two to nine, inclusive. Those are the numbers 2, 3, 4, 5, 6, 7, 8 or 9. Now, I want you to multiply that number by nine. You can use a calculator if you need to. You should all have a two digit number in your mind. I want you to take that number and add the two digits together. We'll wait for the people with calculators. Now subtract 5 from your answer. You should have a number in your mind. OK I WANT YOU TO ASSociate that number with the corresponding letter of the alphabet. If your number is one, remember "A", number 2 "B" number 3 "C" number 4 "D" number 5 "E" number 6 "F" number 7 "G" number 8 "H" number 9 "I". Now, you have a letter, I want you all to think of a country starting with that letter. No sir, you can't use your calculator for this part. Now, take the second letter of the country and think of a big animal starting with that letter. So, how many of you are thinking of Elephants in Denmark!!! The power of the human mind!!! The point I am trying to make is that the power of the human mind is extraordinary and we are about to tap into it and link it with computers so that the user interface will be mentally inspired. Imagine the possibilities. By linking mental reality with virtual reality, we can achieve a virtually mental realistic process that achieves all the necessary requirements of data input. You will be able to simply read a portion of text and have it be entered into a computer. You can think "The Judge then farted" and it will instantly be included in the transcript. Hopefully multimedia will never include odours as well. The wild card in all this of course, as mentioned earlier, is controlling the mind. I would like to demonstrate further how we can control the mind. MIND READING TRICK PART ONE I think I'll come back to that... Typical. I've had a rotten day.... GO INTO COMEDY ACT